Returns

Opps, Stuff Happens!

We want you to be happy with your purchases.
So we go to great lengths to assure you get the exact merchandise you order and delivered on time.

Returns Policy

  • Returned merchandise must be in unused condition and in its original unopened packaging.
    • Jak's RC DOES NOT ACCEPT THE RETURN OF BATTERIES THAT HAVE BEEN CHARGED OR USED IN ANY WAY
    • The mounting of engines and accessories, running fuel through engines, and other similar actions constitutes used merchandise.
    • Due to the nature of Nitro/Gas RCs, once fuel has been run can not be returned for any reason.
    • Radios must be returned with unmounted servos and switch harness.
  • We will be unable to process your return if parts are missing, or if items are not packed properly to avoid damage to products and their boxes and/or packages.
    • ARF kits are specially packaged to insure safe shipping of all contents. In order to receive credit for a returned ARF, the contents must be returned in the original plastic covers and arranged in a manner that will not damage the contents or packaging.
  • Please contact us for a return authorization number. Freight charges will not be refunded. The customer is responsible for insured shipping back to our shop.
  • Returns sent COD will not be accepted.
  • Jak's RC reserves the right to charge a 15% restocking fee on any merchandise returned for credit.
  • Certain manufactures handle defective items and will not allow a return to Jak's RC. You will be notified when you contact us if this applies to the item you have.






11/11/17